After Sales Service
1. Find missing/issued bricks in the building process
If you find the missing or issued bricks in the buildiing process, pls don't worry, as factory normally will supply the spare bricks bag, and some bricks may be in next step's bags, it's normal. So just pls try to build the set as more as possible, and make photos for all missing/issued bricks circled on the instructions with quantity needed on it, pls see the sample as below:
then send photos in attachment by email to our service email: email@example.com, tell us the order number like SPxxxxx would be ok. We'll feedback to factory to get the all missing/issued bricks together in one time, then ship them with your next order together or directly.
Your World of Building Block
16th Oct, 2020